Assistance with the $250 Power Saving Bonus
We are helping community members apply for the State Government’s $250 Power Saving Bonus, a
one-off payment to help eligible Victorians experiencing energy bill stress.
Below are some frequently asked questions. If you or someone you know meets the eligibility
requirements, get in contact with us and we can help you access this important bonus.
What is the $250 Power Saving Bonus?
The $250 Power Saving Bonus is a one-off $250 payment which provides direct support to Victorian
households experiencing power bill stress during the coronavirus pandemic. It is available to over
900,000 eligible Victorian households with at least one eligible concession cardholder.
Who is eligible for the Power Saving Bonus?
To be eligible, you must meet the following eligibility requirements:
Be a Victorian residential energy consumer (i.e. have a residential electricity account)
Be receiving payments under one of the following concession programs:
Centrelink Pensioner Concession
JobSeeker, Youth Allowance, Austudy or Abstudy
Department of Veterans Affairs Pensioner Concession
Or hold a Department of Veterans Affairs Gold Card
Holders of Health Care Cards who are not recipients of Youth Allowance, JobSeeker, Austudy or
Abstudy are not eligible.
When can eligible households apply?
Eligible households can apply anytime now up until 30 June 2022.
How many people per household can apply?
Only one payment is available to each household.
How do I apply?
Applications are made online. If you do not have access to, or are uncomfortable using technology,
get in contact with Swan Hill Neighbourhood House and we will help you every step of the way:
Phone number: (03) 5032 1549
Address: 98-100 Gray Street, Swan Hill, VIC 3585
What do I need for the application process?
When you come to us to submit your application, there are a few things you need to bring with you:
a copy of a recent electricity bill
your ‘NMI’ number (this is located on your bill and is typically a 10 or 11 digit number)
your card number for your Pensioner Concession Card or Health Care Card (for JobSeekers, Youth Allowance, Austudy and Abstudy recipients)
Be sure to keep a copy of your NMI and your application reference number as you may need this information for further communications about your application.
How long does it take to receive the Power Saving Bonus?
If you meet the eligibility and documentation requirements, you should receive your $250 payment
via Electronic Fund Transfer (EFT) within two to three weeks of submission. If you request payment
via cheque, this should be received within four weeks.
What times are Swan Hill Neighbourhood House assisting people with applications?
Do I need to call and book a time?
It is preferable that you call in advance to book a time to apply.